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Privacy Policy

Rove Cabs

At Rove Cabs, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our cab services.

Registration

To use Rove Cabs, you may be required to create an account. During the registration process, we collect essential information such as your name, contact number, email address, and payment details. This information is necessary for us to provide you with seamless and secure cab services.

Information We Collect

Active Information:

  • When you use our services, you actively provide us with information, such as your pickup and drop-off locations, preferred routes, and other details required for the cab booking. We collect and process this information to fulfil your ride requests efficiently.
    Passive Information:

  • In addition to active information, we may collect passive information automatically through technologies like cookies and log files. This includes details like your IP address, device information, browser type, and usage patterns. Passive information helps us improve our services, personalise your experience, and analyse trends.

Accuracy

You have the right to access and update the personal information you provide to Rove Cabs. We strive to ensure the accuracy of your data and allow you to make corrections through your account settings. If you encounter any issues or need assistance, please contact our customer support team.

Use of Cookies

Rove Cabs uses cookies to enhance your experience on our website and mobile app. Small text files, known as cookies, are saved on your device to assist us in identifying you and recalling your preferences. By using cookies, we can provide you with a more personalised and efficient service. Take control of your cookie preferences by adjusting settings within your browser.

Third-Party Advertising

We may partner with third-party advertising companies to display ads on our platform. These companies may use cookies and similar technologies to collect information about your activities across different websites and services to provide you with targeted advertising. Rove Cabs does not control the data collection practices of these third parties, and their use of information is subject to their own privacy policies.

Location Privacy

Rove Cabs requires access to your device's location services to provide accurate and timely cab services. Your location data is used solely for the purpose of facilitating your rides. We do not sell or share your location information with third parties for advertising purposes without your explicit consent.

Opt-Out

You can opt out of specific data collection and marketing communications. You can manage your communication preferences through your account settings or by contacting our customer support team. However, please note that opting out may impact your ability to use certain features of our services.

Links

Our platform may contain links to third-party websites or services. Rove Cabs is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit through our platform.

Security

Rove Cabs employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. We regularly update our security practices to adapt to emerging threats and technologies.

Children's Privacy

Rove Cabs does not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child, please contact us, and we will promptly take appropriate actions to delete the data.

Changes to Privacy Policy

Rove Cabs reserves the right to update this Privacy Policy. We will notify you of any significant changes through our website or other communication channels. Stay updated on our data protection measures by routinely reviewing this policy; your awareness is crucial to us. By using Rove Cabs, you agree to the terms outlined in this Privacy Policy.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at info@rove.cab

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