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Terms & Conditions

Rove Cabs

User Eligibility

You must be at least 18 years old to use Rove Cabs. By using our services, you confirm that you are of legal age and possess the legal capacity to enter into this agreement.

Types of Cabs

Intra-City Travel: This allows passengers to book Rove Cabs for intra-city travel services, providing transportation within city limits.

Airport and Railway Pickup/Drop: This service is exclusively for airport and railway pickup/drop.

Booking and Payments

  • Cab Booking: You can book a cab through our mobile app or website. Ensure that the information provided, such as pickup location, drop-off location, and other details, is accurate. Rove Cabs is not responsible for errors resulting from incorrect information provided by users.

  • Payment: Payments for our services are processed through secure payment gateways. By using our services, you agree to pay the applicable fees for your rides. All payments are final, and no refunds will be provided unless there is an error on our part.

  • Cancellation: Users may cancel a booking within a specified time frame without incurring cancellation charges. Details about cancellation policies can be found on the app or on our website.

User Conduct

  • Respect for Others: Users must treat drivers, fellow passengers, and Rove Cabs staff with respect and courtesy. Any form of harassment, discrimination, or inappropriate behaviour is strictly prohibited.

  • No Smoking/Alcohol: Smoking and the consumption of alcohol are not allowed in Rove Cabs vehicles. Violation of this policy may result in immediate termination of the ride along with fine charges.

Driver Conduct

  • Professionalism: Rove Cabs drivers are expected to conduct themselves professionally and provide a safe and courteous experience for passengers.

  • Vehicle Cleanliness: Drivers are responsible for maintaining a clean and well-maintained vehicle. If you encounter any issues with the cleanliness or condition of the vehicle, please report it to Rove Cabs customer support.

Liability and Insurance

  • User Responsibility: Users are responsible for their own safety during rides. Rove Cabs is not liable for any injuries, accidents, or damages that occur during or as a result of using our services.

  • Insurance Coverage: Rove Cabs maintains insurance coverage for its vehicles and drivers. Details about our insurance policies can be provided upon request.

Privacy

By using Rove Cabs, you agree to the collection and use of your personal information as outlined in our Privacy Policy. It is essential to review our Privacy Policy to understand how your data is handled.

Termination

  • User Termination: Rove Cabs reserves the right to terminate or suspend a user's account for violations of these Terms and Conditions or for any other reason deemed necessary.

  • Service Termination: Rove Cabs may modify or terminate its services at any time without prior notice. We are not liable for any losses or damages resulting from the termination of our services.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of [Jurisdiction]. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

Changes to Terms and Conditions

Rove Cabs reserves the right to update these Terms and Conditions at any time. Users will be notified of any significant changes. Continued use of our services after such changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions or concerns about our terms and conditions, please contact us at info@rove.cab

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